Visa has confirmed that the disruption affecting Visa Token Service (VTS) — the service that powers Apple Pay and Google Pay card enrollment and transaction processing — has been fully resolved. Per Visa, VTS provisioning and authorization services have been fully restored and are operating normally.
Visa is conducting an internal review of the event to mitigate against future occurrences. Visa has advised there will be no further updates on this incident.
Total incident duration: approximately 2 hours, 2 minutes (14:57 – 16:59 GMT).
Thank you for your patience during this third-party disruption, and we apologize for any inconvenience caused to you and your cardholders.
Posted Sep 16, 2026 - 14:25 EDT
Monitoring
Visa has reported an active disruption affecting the functionality of Visa Token Service (VTS) — the service that powers Apple Pay and Google Pay card enrollment and transaction processing. Visa is currently investigating the cause and has stated it is working urgently to resolve the issue.
Visa Incident #: INC27017465
We are actively monitoring authorization approval rates, provisioning success rates, and latency across all Visa-routed traffic.
We appreciate your patience and apologize for any disruption this third-party issue may cause you and your cardholders.
Posted Sep 16, 2026 - 13:33 EDT
This incident affected: COS Production (Card Management).